Care plans were person-centred and documented how people wanted to receive their care. The service managed complaints effectively and relatives told us they felt confident in raising any concerns but were pleased with the care and support their loved ones received. This inspection was carried out by one inspector and two Experts by Experience who spoke with people and relatives by telephone for feedback.
About the service St Georges Home Care Ltd is a domiciliary care service that provides care and support to people living with dementia, physical disabilities and mental health conditions. At the time of our visit 32 people living in north London were using the service. This included six people’s care records and multiple medication records. A variety of records relating to the management of the service, including policies and procedures, management audits, complaints, staff rotas and meeting minutes, were reviewed.
Our CQC Ratings
St. George’s Nursing Home -Where a higher ratio of qualified nursing staff are able to ensure the very best 24-hour nursing care in a comfortable residential environment. There has been a registered manager in post in the last six months. We celebrate diversity and welcome participants from culturally and linguistically diverse backgrounds. We can help participants get the devices and assistive products they need to enjoy everyday household activities, everything from doing dishes to watching TV. Highly skilled and committed, empathetic and compassionate care staff.
We made a recommendation around safe recruitment practices. During this inspection we found the service had made improvements around the management of risks and quality assurance. At the time of our inspection there was a registered manager in post.
Confirmation statement
Our friendly care staff has your wellbeing and dignity in hand when delivering your personalised care in the comfort of your own home. When providing home care for the elderly we take the time to get to know you and make sure that you are constantly happy with the care you receive and the staff that are supporting you. We carried out an announced focused inspection of this service on 23 September 2020. Breaches of legal requirements around safe care and treatment and good governance were found.
At St Georges Home Care, we provide a range of home care services designed to respect the diverse needs of our individual Service Users. As a very reputable independent Home care provider, we offer uniquely tailored packages that enable you or your loved ones to feel safe and to live a meaningful life. People, relatives and staff spoke positively of the management and the support they received. Systems were in place to assess and monitor the quality of the service provided. The service sought feedback from people, relatives, staff and professionals which they used to drive improvements.
Verity Healthcare - Haringey
That’s why Care Concierge’s care experts will act as your personal care consultants. We’ll research on your behalf and find you the right care, at the right cost - turning stress into straightforward. From home modification to transportation to IT support, we are not your typical NDIS provider. We are able to offer an expanded array of services to make participants feel more comfortable in their home and community. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has changed from requires improvement to good.

We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe, Responsive and Well-led which contain those requirements. The last rating for this service was requires improvement and there were breaches of regulations. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. – the service is performing well and meeting our expectations. In order to check the business credit score of ST GEORGES HOME CARE LTD, you can request a credit report. You will view the latest credit limit information, ownership, group structure, court judgements and much more.
We also provide highly experienced live in carers nationally. We spoke with five people who used the service and nine relatives about their experience of the care provided. We spoke with seven members of staff including the registered manager, nominated individual, field supervisor, team leaders and care assistants. The nominated individual is responsible for supervising the management of the service on behalf of the provider. People received care that was tailored to their individual needs and staff knew them well.
A Business Credit Report for ST GEORGES HOME CARE LTD is available for instant download. When you buy a Credit Report from Global Database, you will also have a 7 days free trial to our B2B Sales Platform. Choosing care has been ranked one of life’s most stressful events.
If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Specialising in care for the elderly, our experienced team of qualified nurses, friendly carers and support staff are able to offer the highest local standards of nursing care. You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for St Georges Home Care Ltd on our website at Whilst the service had improved the way they scheduled and monitored care visits, and staff had the right skills and qualifications, we identified some shortcomings around recruitment checks.
At our last inspection we recommended that the provider sought training and guidance on effective scheduling of care visits as well as communication with people and relatives. At this inspection we found improvements had been made around these issues. This was because we needed to be sure that the provider or registered manager would be in the office to support the inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service.

Compared with the previous year, the company has reported a staff increase of 0%, which is an equivalent of 0 employees. We offer companionship, assistance with shopping, domestic duties, medication and personal care. As a growing family provider, we provide a personalised level of care that you won’t get from the big companies. From school to appointments to community activities, we have decades of experience in providing transport to participants of different abilities. To help find the right care agency for you, here's some questions you can ask when you enquire. St. George’s Home Care – A highly experienced team of Carers are always available to help provide maximum independence in your own home.
An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.